Shipping
Flat rate of $13.95 per order. We offer FREE SHIPPING on orders over $50!
For our local customers, we offer free delivery within a 30 mile radius. Remember too, if you have your recycled glass jar containers from us to bring them for your recycle discount on all future orders.
Order Cancellation
If you have placed an order and you need to cancel it, we will do our best to accommodate your request. Notifying us that an order needs canceling is not a guarantee that we will be able to retrieve the order if it has already been processed. It is best if you can email us detailing the transaction (include your name, company name, address, and order number) and call with this information as well to confirm we are able to cancel your order. If we are not able to cancel your order and it does ship, you can refuse the package at time of delivery. If you refuse the package, you will still be responsible for the shipping charges on that order, and store credit will be issued for the merchandise when it is returned to us.
Returns
We are so confident in our products that we will accept returns within 30 days of your original purchase if you are not satisfied.
Returns must be received in good, un-used condition in order to be accepted. If items are not received in re-salable condition, they may not be accepted or credited. Unless due to an error on our part or if the merchandise is defective, the return will be subject to a 15% re-stocking fee to cover the costs of packaging, labor, and credit card fees we have incurred. In-store credit only is issued, no cash refunds or credit card refunds will be issued unless due to an error on our part. Also there is no refunds on custom colors.
Price Changes
Prices are subject to change without notice. Any changes will be effective immediately and reflected on our website. Please refresh your browser to make sure you are getting the most current version of our website.
